Navin Shenoy, general manager of the company's data center group, said in a statement on Intel's Web site that Intel has received a report on the issue and is working directly with its customers in the data center to 'discuss' the issue.
Shenoy said in a statement: 'We are working with these customers quickly to understand, diagnose and solve this restart problem.' 'If this requires a revised firmware upgrade from Intel, we will release updates through the normal channels.'
Earlier Thursday, the Wall Street Journal reported that Intel was asking some cloud computing customers to postpone the installation of patches to address emerging security vulnerabilities that affected almost all processors because of vulnerabilities in these patches.
According to The New York Times, Intel uncovered three issues with the update of 'microcode' or firmware released in the past week and quoted a confidential document the company shares with some customers.
The world's largest chipmaker confirmed last week that the company's widely used microprocessor has researchers reporting security problems that could allow hackers to steal sensitive information from computers, cell phones and other electronic devices.