In 2017, the number of defective automotive product recalls in China exceeded 20 million for the first time. In 2017, China remembered more than 27 million defective consumer products - and achieved "geometric order" growth in two major areas in successive years.
Behind the numbers is that more and more damage is being taken for granted, and more and more products are being called back to the hands of manufacturers to be remedied defects.
On December 29, 2017, AQSIQ chose 'Recall' as the theme and held the final press conference of the year to show the weight of the recall and the consumers' concerns about the recall.
Every 4 cars have a recall
'This is the fourth consecutive year to refresh the annual record number of recalls.' According to Yan Fengmin, director of the AQSIQ inspection and supervision department, as of December 28, 2017, last year the major domestic automobile product manufacturers implemented a total of defective vehicle product recall 251 The number of defective vehicles recalled was 20,480,000, a breakthrough of 10 million in 2016, up 77% to a new high.
In the past three years, the annual number of defective car recalls in our country was 5.586 million, 11.335 million and 2004.8 million, an annual increase of more than 50%. The annual recalls have far surpassed the developed countries such as Germany, the United Kingdom and Japan and the developed markets in the automobile market. The recall size Second only to the United States ranked second in the world.
According to statistics, since China implemented a recall system of defective automotive products in 2004, it has implemented 1,548 car recalls and 56.738 million car defects were recalled, of which 1013 recalls and recalls were made in the five years since the 18th CPC National Congress 47.229 million defective cars, accounting for 83% of the total recall in 14 years.
According to Yan Fengmin, recall has become an important measure to strengthen product safety supervision and promote product quality improvement. While supervising the implementation of the enterprise Recall the main responsibility to eliminate product safety hazards, protect the personal safety of consumers play an important role.
In 2017, the data breach of defective automotive product recalls in our country depended to a large extent on 'Takata' s airbag, which was affected by Takata infantry incident throughout the year, with 29 auto companies recalling 36 times and involving 9.87 million vehicles.
Also due to the 'Takata' bag also includes the degree of concentration of defects in 2017, the problem of vehicle defects are relatively concentrated, of which the 'airbag and seat belt assembly' issue ranked first, involving 10.638 million vehicles, accounting for the total number of recalls of 53.1 Exceed the other four major problems - 'engine assembly' 'steering system assembly' 'electrical equipment assembly' 'body assembly' of the sum.
Recalling from the calendar year statistics, the recall of major cases of frequent in 2017, the number of recalls in the top 10 recall activities, 6 were implemented in 2017, of which more than 2 million 1 times, 3 times More than 1 million units, and some large-scale recall activities are triggered by the same problem, the problem of automotive product defects presented a multi-brand, cross-regional, centralized trend.
In 2017, the General Administration of Quality Supervision, Inspection and Quarantine conducted a defect recall survey that resulted in 58 recalls of vehicles and recall of 13.58 million defective vehicles, accounting for nearly 70% of the total recalls. Meanwhile, 58% of the 251 defective recalls conducted in 2017, Is a global recall and relevant producers have actively ensured the simultaneous release and simultaneous implementation of global recalls in the Chinese market. With the efforts of recall workers in our country, the situation that consumers in China are differentiated has ceased to exist.
Consumer product recall increased by 300%
As the second year of full implementation of the system of recall of defective consumer goods in 2017, the number and quantity of recalls achieved a leapfrogging growth on the basis of last year. As of December 28, 2017, China implemented 491 consumer product recalls last year, A total of 270.26 million pieces of defective consumer goods were recalled, up 111.6% and 337.5% respectively over the previous year.
According to Yan Fengmin, the frequency of recalls of defective consumer products increased rapidly in 2017. On the average, each consumer business day released 2.1 consumer product recalls in 2017, with an increasing trend, driven by the full implementation of the normative documents on defective consumer product recalls With a wide range of varieties, the Consumer Product Recall Campaign in 2017 involved 9 broad categories, 142 sub-categories and 363 branded products covering electronic appliances, children's products, cultural and educational sports goods, covering virtually every aspect of consumer life.
Data show that more than 90% of the total number of recalls of consumer products was implemented under the influence of the AQSIQ and the defect inspection of the local quality inspection departments in 2017. The power of administrative supervision has become an important driving force for the implementation of the consumer product recall system.
A major feature of the recall of consumer products in 2017 is the combination of product quality improvement activities and the timely analysis and summary of defects with regional, industrial and general characteristics to carry out industrial quality technical service activities in a timely manner.According to Yan Fengmin, In 2017, AQSIQ conducted a survey on some defects related to bicycle products and found that there are common safety hazards in bicycle products equipped with quick-release levers and disc brake devices due to design defects of quick-release bars , And as a starting point, prompting 18 companies have implemented 19 bicycle product recall activities, a direct impetus to enterprises to strengthen quality management, improve product technology, effectively avoid and eliminate product defects.
Recall for a better life 'on the ground'
With the entering of a new era in our society, people are increasingly in need of a better life. Security is the prerequisite for a better life. Specifically, eating safely and safely is essential to the safety of life. Automobiles and consumer goods Directly related to people's safety and safety. "Yan Fengmin said that consumers are increasingly aware of the rights to know, exercise, supervise and express their right to exercise product safety issues, and they are involved in defect investigation and supervision The initiative to recall and express opinions is increasing day by day, giving great support to recall supervision.
Behind the rapid growth in the number of auto and consumer product recalls in 2017 is the ever-improving perfection and recall system of the recall environment in our country.
In October 2012, the State Council promulgated the Regulations on the Recall of Defective Automobile Products, and the recall of China's defective products formally entered the expressway. In the past five years, the number of car recalls in China accounted for 83% of the total number of work carried out in 14 years, while the sales of consumer goods The recall regulation system was established on the basis of summing up the successful experiences of automobile recalls. Although only the AQSIQ regulatory document was issued, the total number of recalls in the past two years has exceeded 30 million.
In 2017, AQSIQ has carried out a great deal of work in promoting the implementation of the regulatory system on the recall of defective products and supervising the fulfillment of the statutory obligations of manufacturing enterprises in recalling the Regulations on the Administration of Recalled Products of Defective Vehicles and its Implementation Measures Consumers Recall Management Measures "and other publicity training, training more than 2,000 enterprises involved in automobile and spare parts, children's products, mobile phones, bicycles and other key industries. Organization developed a" Consumer Product Recall Manufacturers Guide "(GB / T34400-2017) and the national standards such as "Guideline for Safety Risk Assessment and Risk Control of Automobile Products" (GB / T34402-2017), which provide strong support for enterprises in carrying out consumer product recalls and determining the defects of automobile products.
In 2017, AQSIQ conducted 43 product defect investigations and 364 consumer product defect investigations on the basis of information on defects and clues collected and grasped, and urged relevant departments through information collection and analysis, technical investigation and assessment, project analysis and verification, etc. Enterprises to implement the recall work. Improve the technical support system for recall supervision, has now formed a defect AQSIQ product management center as the core, nine local sub-centers for the concerted efforts of 1000 experts as a think tank, seven major information systems as a carrier, two large Product defect engineering analysis laboratory for the support of the technical supervision system of recall supervision, and gradually reduce the industry's leading companies and international counterparts, the technology gap, continue to promote China's deepening implementation of defective product recall system.