By the end of December, according to several foreign media reports, some users of Samsung Note 8 mobile phones reported that the phone became an unusable 'brick' when the battery was completely depleted: unable to charge, and unable to restart the phone .
According to German media PCWelt reports, Samsung Electronics responded to the failure.The company said: 'Samsung is serious response to the battery failure reported that we only received a small number of consumers may charge management consulting, but We are unable to make further comments for the time being.
This statement shows that there have been a number of users appeared on the network reported battery failure, but the cause of the failure and solutions, it is not yet known.
Last year, the Samsung Note 7 cell phone suffered a serious battery quality failure.After the sale of 3 million mobile phones, consumers around the world reported that the battery spontaneous combustion, the phone was even banned by the airline.More worse, Samsung Electronic replacement of new phones, but also burst out of the burning and explosion.
In the end, Samsung announced a permanent shutdown of its Note 7 handset, a product that caused $ 5.3 billion in economic damage to Samsung and a major product disaster for Samsung handsets.
Later, Samsung said the radical design of smartphones led to this failure.In the follow-up to the flagship phone, Samsung adopted a more conservative lithium battery design, significantly reducing battery capacity, battery life, but also led to some dissatisfaction with consumers. Obviously, Samsung hopes to use the performance degradation in exchange for the safety and reliability of the product.
The Note 8 is the latest addition to the Samsung Note line, but the difference between product design and S8 is very limited and the two series are becoming assimilated. Unfortunately, Samsung Note 8 is also moving towards a very high price of nearly $ 1,000 , Which affected the sales of mobile phones and led to Samsung's market share in many markets worldwide decline.