Last week, media pointed out that some Samsung Galaxy Note 8, Galaxy S8 + 'brick' after the battery is depleted, once these phones are shut down, they can not be charged and boot in any way.
What the Galaxy Note 8 and Galaxy S8 + users are able to do now is to ensure that their handsets recharge their batteries before they drop to '0%'.
Currently, Samsung is also investigating the real reason behind the incident, with the manufacturer treating the battery with last year's Galaxy Note 7 spontaneous, with all its new machines undergoing numerous battery tests.
Note8 / S8 + change brick after power depletion Samsung response: Please contact us for timely investigation
Now, Samsung said that only a very few users have such a situation.If the user's Galaxy Note 8, Galaxy S8 + phone does not boot up after the battery is exhausted, Samsung asked users to contact them for the first time in order to facilitate the collection more More information to investigate Once Samsung has collected enough information, it will give a reasonable explanation.
At present, Samsung does not seem to have proposed a replacement mobile phone program.
