Macro | Le million | warm after-sales service

With the rise of the middle class, the concept of consumer upgrades, more and more users are no longer care about the purchase price of daily necessities, but pay more attention to whether the product has excellent quality, complete features and perfect after-sales service. Especially after-sales service this Is in place, because it relates to the user after the purchase of home appliances overall experience.

In short, after-sales service is not only a form of brand manufacturers responsible for consumers, but also an important way for brand manufacturers to maintain the image, therefore, when the appliance market is booming, the major brands have begun to layout their own appliance sales service System development.

To Macquarie enterprises, for example, since entering the winter, MACRO has introduced a series of service and activity policies, including free maintenance, improve product life, regulate user habits.In the event, MACRO old users with purchase invoices to MACRO stores or service extension point reservation, you can participate in enjoy the 'free home security, free cleaning' and other services.

In addition, because winter is the peak of water heater purchase and use, but also the accident prone period.As a responsible business, MACRO has 8 consecutive years of publicity to remind consumers of winter safe use of water heater precautions to prevent the eventuality After 32 years of hard work, Wanjiale has set up more than 500 authorized service points nationwide and set up 38 service centers to form a large service network in the industry, which completely solved the worries of consumers' hard maintenance.

In order to deepen and fully understand the user's bathing needs, MACRO R & D personnel traveled all major cities and towns nationwide, field visits to users, record the user's use of the process and habits, in-depth analysis of the use of pain points, And conducted a large number of experiments and designs, trying to provide users with a full range of comfortable hot water experience .. Kung Fu pays off, Nov. 21 Macro developed the new X7Pro home central water heater stunning, its original Macro's piggyback Technology 'Oriental constant hot core', the pipeline can be heated and circulated in the cold water to multiple water points to achieve 120-meter-long whole house super-long pipe preheating for villa mansion, high-rise buildings, to solve the large area, super Long pipeline, multi-storey, complex use of water pain points, so as to give users a more perfect bath experience.

And at home is a multi-storey small building on each floor there are bathrooms, X7Pro also intimate provides FREE autonomous mode, SMART smart mode, MAX efficient mode, three preheating mode, In particular, to take into account the needs of users like bathing, waiting for the bathtub to fill the water takes a long time, X7Pro set the bathtub cut-off function, as long as the default water, water full automatic cut-off, without guarding Bath water, it is thoughtful.

In addition, Macro also introduced the S7 smart wash water heater with the ISMAS visual control box. The S7 has no electric washing and provides a machine-controlled separation that allows the traditional 'bare-metal installation' to be ' ', To release the bathroom space, to solve the problem of excessive installation of electric water heaters, easy operation of young and old, prone to safety problems and so on.

In order to allow consumers to more truly feel the charm of 2017 new water heater, MACRO online to provide consumers with the latest and most complete product information, while Suning online stores with the introduction of multiple exhibition halls, experience museum, the user can visit the consultation or on the spot Single, enjoy free on-site installation, guide the use of the service.

Wise will not stop due to temporary success and progress, the future MACRO will continue to adhere to technological innovation, introduce more products to meet the needs of consumers, and will improve after-sales service, so that users can buy with ease and comfort.

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