More than half a month ago, Mr. Liu bought a 60-liter water heater.However, the water heater is installed and found that the original logo on the water heater body is covered with a 60-liter small label, and tear the label , The body specifications turned out to be 50 liters. 'I questioned the fraudulent businesses, but the other party was bad attitude, do not agree to compensation.' Yesterday morning, Mr. Liu call Hohhot Evening News hotline angrily said.
According to Mr. Liu, he is currently renovating his new home in the Hui district in recent months. On November 19, he and his wife bought a 60 in a shop in the Weijiahui Building Materials Market, Bayannur North Road, Hui District Liter water heater, followed by the installation of the workers, the installation process, he found no abnormalities. 'My wife found in the water heater in the lower right corner of the product model, affixed with a piece of about 2 cm Shredded stickers above Printed on the '60L'. For the sake of beauty, my wife will tear off the sticker, the tear actually found that the water heater body printed on the model number of 50 liters. So I concluded that the merchants cheated. 'Liu said that found the problem However, the other party said that it could only be replaced by a 60-liter water heater or a supplement of 65 yuan between the 50-liter and 60-liter water heaters. The '50-liter water heater did not meet my needs, Therefore, the refund of the difference is certainly not, but if replaced by 60 liters of water heaters, and because of the size of the body size affect the bathroom ceiling, but the loss of the ceiling, but businesses are not willing to compensate.
Subsequently, Hohhot Evening News reporter accompanied Mr. Liu came to the store.Description of interest, a female staff member said that such a 'mistake' is due to the shop a new recruiter of an installer, because the worker is illiterate, in the take Goods took the wrong goods, will be a 50-liter products to consumers at home, as workers worry that consumers find trouble caused the merchants not to settle the installation costs, they will be unauthorized with a 60-liter label affixed to the product , These are his personal behavior.After getting customer feedback later, they have dismissed the worker.While the shop owner Chujing Li said that such a thing not only their business is responsible, consumers themselves have the responsibility to However, for this argument, Mr. Liu could not agree: 'Businesses using fake logo covering the original product model, even if the inspection is not necessarily found the problem So, it is the business's full responsibility to replace the 60-liter water heater and pay for all the damage it caused. "After some negotiation between the two parties, eventually, the merchant Concession said to Mr. Liu to replace a 60-liter water heater, and then compensation for trouble 200. However, Mr. Liu said 200 yuan and the cost of re-ceiling far, can not agree.
In view of this, Hohhot Evening News reporter accompanied Mr. Liu came to Hui District, Steel Road, Administration of Industry and Commerce to reflect the situation, the integrated supervision unit song surname surnamed staff to understand the situation, so that consumers Liu detailed fill in a thing and Went to the Hui District Wei Jiahui building materials market to conduct on-site verification survey of the store.Finally said that within seven working days will be given the survey results and opinions.'If the business does exist in the sale of fraud, we will follow the relevant laws The regulations deal with them and hold them accountable accordingly. '