Amazon AWS has unveiled a Alexa for business service that can provide automation for daily tasks such as opening teleconferencing, controlling conference room equipment, meeting scheduling, task tracking, or supplemental office supplies. In addition to supporting tens of thousands of of common skills, Alexa for business allows enterprises to develop customized personalized skills that integrate with internal IT applications and office systems. According to Amazon's website, people spend a lot of time dealing with chores today, such as dialing into a conference call, managing personal calendars or searching for information, and some office technology designed to keep employees productive is often more burdensome. Alexa for Business provides employees with the ability to interact through voice and device, not only to start a conference call, to manage the backlog, to call, but also to inform it of equipment maintenance. At home, cars or mobile devices use Alexa to find answers to questions, get news and information, and keep in touch with friends and family for tens of millions of, says Peter Hill, the AWS productivity application director, that Alexa for business moves the ease of voice control to office space, and add powerful tools to help businesses deploy and manage appliances, build skills, and deliver a large-scale voice-first experience that is supported by AWS Cloud services. Customers can set up shared Alexa devices in common areas such as conference rooms, halls, and communal centers, and can manage these devices, register users, and assign skills from AWS Management Console. As long as the user says "start/End Meeting" to Alexa, Alexa automatically dials the call meeting. Alexa for business is compatible with Microsoft Office $number, Exchange and Google G suite. At present, Salesforce, Concur, SuccessFactors and other more than 10 enterprise systems solutions and software vendors to integrate Alexa for business into their own enterprise applications, user-friendly through simple voice instructions to complete a variety of tasks. Customers can take advantage of the tens of thousands of open skills provided by Alexa, or use the Alexa Skills Development Kit and API to create new personal skills for employees. These self-built Alexa skills can be used to guide the direction of the office, to find available meeting rooms, to supplement office supplies, to inform the building or IT equipment issues and other functions. For example, several bank innovators, Capital One, use Alexa for business to build only internal-use skills that enable teams to quickly check system status or require specific updates when a serious event occurs. Global travel, cost and invoice management solutions lead vendors concur developed skills that allow users to query travel-related itineraries through Alexa, such as when a blizzard hits, and users can ask Alexa to inquire about the delay of Concur flight departure time. Amazon also offers the Alexa for Business Starter kit, which includes an Amazon Echo device for 3 conference rooms, 2 echo Dot to control large conference room equipment, and 2 echo show devices for a desk.
