Li Dongsheng also said that China's economy has reached this stage a lot, and that enterprises also need a lot of changes before they can adapt to them. First, enterprises are investing more in technology. In addition, R & D investment and operating expenses are rising in proportion. To enhance the competitiveness of enterprises will have a direct help.Li Dongsheng said that in TCL conductor display equipment factory, the workshop basically no one, in theory, the workshop lights do not have to open.
The following is the scene Record:
Jeff Road Corvin: It's a consumer electronics and home appliance business that has really changed your business. What do you think is the best value for humankind at the moment? Because technology is moving forward, what do you think What kind of value can people bring? What kind of work is the most valuable to people?
Li Dongsheng: This topic is not very good to answer, what kind of work is the most valuable? Printing money is the most valuable. But every job I believe in creating value. In our manufacturing enterprises, we are faced with the new technology The development, in particular the development of intelligent and automated technologies, has led to an increase in the productivity of labor and the value that each individual can create. For example, in the past few years, our company's sales revenue has been increasing, but my total number is No increase, basically stable. Each year we must increase the efficiency of labor to increase the value of the creation of enterprises, which meet the requirements of the entire competition.
If you are not an enterprise that constantly increases productivity and continuously improves competitiveness, you can easily eliminate it.
On the other hand, our company needs to make the best use of this change by strengthening internal training and improvement so that our capabilities can be synchronized with the requirements of competitiveness, so we emphasize the training of human resources in our business. There are different cities training courses, technical training courses, management training courses.
Geoff Road Corvin: Well, Ma Helan you are the hotel industry, a very different industry, what are the characteristics of your side? For example, technology, skills, etc., in which area do you think the staff is the most important? They are the most valuable?
Ma Lan: I think the first feature, you must first define, for example, our colleagues and employees, we hope they have the same feelings, the same feeling for us is very important, they spend a lot of time and effort to understand your customers With big data or AI, we use these technologies, and ultimately hope that these big data technologies are not enough, you still need to communicate at the level of people, so we have to continue to understand people in such human-computer interaction The role of people.
Jeff Road Corvin: You are decoding, when you hire employees?
Ma Lan: When we look at different practices, of course, we do use evaluation tools. We've also recently experienced some enhancements. We have some hotel teams that have completely changed some ways of recruiting staff.
Jeff Road Corvin: What kind of talent and characteristics do you look for when hiring someone?
Li Dongsheng: We are very concerned about his ability to learn when hiring an employee, because the development of the enterprise must be constantly adapt to new technological changes, so an employee can have the ability to continue learning is very important. To consider his sense of responsibility, his desire to succeed. The emergence of new technology, he and the new education is linked to the progress of a new staff they have the technical ability to be relatively new, able to adapt This change.But after you work in the enterprise for some time, your original knowledge in school certainly can not support your continuous development, you need your learning ability, you are willing to learn, willing to adapt to this change.
Like myself, I graduated from college 36 years ago, and now I can only learn less than 1% of the knowledge I learned in college. 99% of the knowledge are gradually formed in so many years of work, for employees The same is true of management cadres at all levels, so learning ability is very important.
Geoff Road Corvin: I totally agree with what you just said. It does change so fast and there are different ways. There are different changes in the work environment and there is always a lot of change. So how can we find it? Those employees They are not saying stick to the rules, they keep looking for changes in other industries Use in our industry, learn from other industries and use them in our industry and adjust them from time to time, which is a very important success factor and fully agree with what you just said Say.
You have your own training activities and training programs, one of which is called leadership training, training for the leadership of the general manager.This training is actually of particular interest to many people, they also think that this leadership Training is very important, how does your training project work?
Ma Lan: I think in China and other global markets are not the same place, we have 75% of employees were born after 2000, here we all understand because it is a company. For children born after 00, and sometimes not very patient Did you know that we also realized that this training program will enable our young employees to see the future of career development and possibly become a general manager.
In addition, we also have some exchange programs, which bring benefits to local staff in other countries as well as learning ability and adjustment ability. If you put a person in a different environment, he can survive and himself This is a good signal, indicating a good learning ability.
Li Dongsheng: I very much agree with just what he said, our business is also a global business, where we also employ a lot of staff, our general manager locally hired. In these people, especially the management should be very concerned about His communication skills, because his business must have some communication with the headquarters and other countries, so the ability of leaders to communicate is also a very important leadership, we will pay close attention to this point.
Jeff Road Corvin: Your company spends a lot of money on training its own staff. Some people have told me why I need to spend so much money to train our internal staff.
Li Dongsheng: We almost all professional will recruit, and pay more attention to his comprehensive ability of the current business management, whether technical or management positions, his ability to manage the requirements are comprehensive, except for some very special Special technical areas need to be very specialized in, in fact, most jobs require a comprehensive ability.So we hiring people, not just look at his grades, but everyone we will face to face to talk, To judge by our resource director, in the process of communication, but also let each other to our business have a judge, he wants to make a right choice for him, he chose a suitable for his own business, so come in Staff is more stable, faster growth.
Jeff Road Corvin: That's right. Mahe Lan would like to ask you a few questions. First Advanced Technology. A lot of work in your business has been replaced by high technology. Now it can be argued that high technology actually takes the place of A lot of people work.
Ma Lan: Our concern is that we spend a lot of money, and related technologies, such as special to provide some of the technology for employees, such as in the hotel we have this operating system, we will have the relevant smart phone or Is related to some of the equipment, some do not mean the same as the original direct, that is knocking some information on the keyboard.
Geoff Road Corvin: How have these processes changed the way you do and how you communicate?
Li Dongsheng: China's economy has reached a lot of stages of its economic development, and many changes are needed for enterprises to adapt to this change. First, the investment in technology of the enterprises is increasing. For example, the proportion of our R & D personnel In addition, the proportion of R & D investment and operating expenses is increasing, especially the intelligent technology and the new industrial internet technology, which will directly help to enhance the competitiveness of our enterprises. Now we focus on the assets of semiconductor display The factory is basically no one in the workshop, the workshop in theory, the lights do not have to open our staff in China mainly to control the entire production processes and rhythm, but also deviate from the product in the production of deviation from the target to intervene in The scene is basically can not see people, this is the intelligent, automated technology upgrades.
The other one, our original product is a terminal user products, is now an artificial intelligence embedded in products, users can get a lot of applications through smart products, you can through the Internet, through the artificial intelligence technology in product sales to users You can also see some feedback from the user later.