Ms. Ye Quzhou reflects that her friend bought a refrigerator at the official flagship store of Siemens Appliances on Lynx and opened it after arrival and wrote a word of 'waste'.
Ms. Ye told reporters: 'When it was received, it was a very good packing case. After disassembling, I saw this situation, and my friend said she was cold. She bought a new machine and looked at it as a scrap The main machine, the compressor is not the new machine to open is such a normal position should have a compressor in the open, but like this.
In this side of the Siemens refrigerator, wrote 'zero degree of indoor plug' 'waste' a few characters on the other side of the refrigerator, there is a refrigerator test record card, also wrote a 'waste' words.Ye said that the refrigerator Is a friend bought during the double eleven, spent 8,390 yuan. Seller is the official flagship store on Lynx Siemens appliances. November 14 arrival refrigerator found a problem, friends immediately contacted the seller The seller refunded the money on November 24.
'Now my friend to the mall to buy a new refrigerator, the same models with the same paragraph, but the price is high, can not buy the price before. My friend's appeal is to compensate for the machine to buy the difference, and then come and go the cost Siemens is also a big brand. 'Ms Ye said friends recently bought a new refrigerator about 800 dollars more, other compensation costs are still calculated. The reporter contacted the Lynx Siemens appliance official flagship store customer service phone, the other side This problem is caused because of the wrong goods and they are willing to give some compensation.
Siemens appliance public relations officer said: 'On the home delivery of the machine marked with the words, we also attach great importance to this situation, is the internal verification channel specific reasons for the wrong machine. As she retreat post needs, we will know with the user specific For a moment, she now buys the amount of this machine to refund the difference.
