According to foreign media Windows Central reported that Hewlett-Packard has recently been accused of being suspected of 'installing spyware programs on laptops', the suspicious program is HP Touchpoint Analytics, the user said that this program is in Quietly installed without his permission, and has a very strange behavior, such as the long-term use of system resources, the program described as: 'to collect telemetry information used by HP Touchpoint Analysis Services'.
Hewlett-Packard responded to the user's allegations, denying the program as spyware.HP said the program has been installed on HP laptops since 2014 as part of its Support Assistant, The program collects anonymous information about the performance of the laptop's hardware, which you can choose to share with HP or store it as a log file locally on your computer. If you allow HP support staff to access the logs, You can help technical support staff to diagnose the problem.
Hewlett-Packard said, 'We value customer privacy,' and you have the option of uninstalling HP Touchpoint Analytics at any time or exiting plans to share telemetry with HP.
