Not long ago, there was a complaint on the express train complaining about the service of Jiuyang water purifier. It is noteworthy that the maintenance personnel came home not only failed to help users solve the problem, but also neglected the work.
It is understood that the consumer is Xincai County, Zhumadian City, Henan Province, and said in the complaint that it only used half a month Nine positive water purifier even a leakage occurred, contact the after-sales service home maintenance, but as of the complaint that One day, the water purifier is still leaking.
In addition, more consumers are angry, nine Yang electrical sales staff 'poor attitude', for the consumer service also expressed 'long distance, no salary and other reluctant appearance'.
The end of the complaint, the consumer is very angry to say 'is to throw away nor find them, and never after nine Yang appliances'.
Have to say that the product quality problems are inevitable, found the problem for consumers to solve the problem in a timely manner, it will not make the consumer say so angry words.
It is worth mentioning that, before the 9 Yang Soymilk was exposed quality problems, consumers will be repaired once the 9 Yang Soymilk retrieved, the use of a recurrence of failure, once again to repair but the defendant to change All parts and costs are to be borne by the consumer.
It seems the operator World Network, the frequency of use of small appliances is not low, failure is inevitable, but as China's more well-known brands, Joyoung also produced in recent years, many such after-sales service does allow people to nine Yang Brand impression greatly reduced, do not care about consumer experience and how far can go?
