The overall negative rate of promotional products 3.55%
After eleven eleven, 5,306,710 comments were randomly selected on Lynx, Jingdong, Taobao platforms by statistics. According to the statistics, the user satisfaction rate of promotional goods was high on October 11, 2017, with an overall negative rate of 3.55 % .Compared with 2016, the negative assessment rate decreased, customer satisfaction increased.
Jingdong as the first platform for customer satisfaction
During the period of Double Eleven, among the three e-commerce platforms of Taobao, Tmall and Jingdong, the users in Jingdong have the highest satisfaction ratings, with a negative assessment rate of 0.98%.
Mobile phone industry, the lowest user satisfaction
Among the distribution of customer satisfaction in the promotional goods industry, the users' satisfaction in the mobile phone digital, beauty care and underwear / home service industries is relatively low, among which the negative rate in the mobile digital industry is as high as 5.32% and the lowest in customer satisfaction. Industry users are more satisfied.
More double eleven data Jiemi, so stay tuned with credit "double eleven online shopping credit monitoring report (2017)"!
The overall negative rate of promotional goods 3.55%
After eleven eleven, 5,306,710 comments were randomly selected on Lynx, Jingdong, Taobao platforms by statistics. According to the statistics, the user satisfaction rate of promotional goods was high on October 11, 2017, with an overall negative rate of 3.55 % .Compared with 2016, the negative assessment rate decreased, customer satisfaction increased.
Jingdong as the first platform for customer satisfaction
During the period of Double Eleven, among the three e-commerce platforms of Taobao, Tmall and Jingdong, the users in Jingdong have the highest satisfaction ratings, with a negative assessment rate of 0.98%.
Mobile phone industry, the lowest user satisfaction
Among the distribution of customer satisfaction in the promotional goods industry, the users' satisfaction in the mobile phone digital, beauty care and underwear / home service industries is relatively low, among which the negative rate in the mobile digital industry is as high as 5.32% and the lowest in customer satisfaction. Industry users are more satisfied.
More double eleven data Jiemi, so stay tuned with credit "double eleven online shopping credit monitoring report (2017)"!
