China International Hi-Tech Fair (the 19th China Hi-Tech Fair), with the reputation of "China Science and Technology First Exhibition", officially kicked off in Shenzhen Convention & Exhibition Center on November 16. In this six-day period, Focus on innovation-driven supply to enhance the quality of 'center theme to implement the entire process of the fair, and product exhibitions, high-end forums, new releases, technology exchange, road shows, paired negotiations, overseas buyers procurement conferences and other series of activities are also synchronized get on.
Jupiter intelligent customer service system relies on SaaS model to create a new customer service industry architecture, through full channel coverage access, manual + robot dual-mode operation, intelligent distribution of work order system for enterprises to improve team efficiency of 60%, detailed and rich data form support to help business operations Decision-making.This Fair Jupiter with the latest upgrade products debut, embracing the depth of intelligent technology, focused on creating SMEs for all-around smart customer service solutions.
In this latest version, apart from adding the function of customer service workbench, the company also optimized and promoted the customer management center, including the upgrade of work order function, the refinement of visitor information content and the optimization of robot assisted answering function , Data analysis rich, panoramic display of customer information, customer management more convenient and save the cost of managing the customer's labor, and fundamentally solve the problem of customer management.
At the show site, Jupiter also set up an experience area for Almighty customer service in the AI era. The visitors can experience the actual operation experience through the computer equipped with Jupiter's customer service system to experience the efficient intelligence brought by Jupiter, effectively solving the current customer service industry In the 'customer service efficiency is low, customer satisfaction is low, scattered customer information, precision marketing difficult' problems.