Recently, some consumers sued Sharp television producers, claiming that Sharp TV has design flaws.
November 8, Sharp responded to the matter: the product has a certificate, the quality of sampling and testing tests were identified as qualified products, the user disassemble behavior does not meet the safe operation of the machine, if the product accordingly Attribution to the producer responsibility, unfair and unreasonable.
Response to the original text is as follows:
On November 6, media reports said that "users are having flaws in the Sharp TVs they purchased for the LCD-50NX100A and LCD-45SF460A." In line with the principle of being responsible for Sharp's worldwide customers, Business, the relevant statement is as follows:
First, on the 'user suing Sharp TV maker' incident, as of now, neither the manufacturer nor our company received the court notice of this incident or legal documents; consumers if not required to open the machine without warning or any Parts, or unauthorized adjustments to the machine or any part of the machine do not comply with the safe operation of the machine, if the product liability blamed on the manufacturer accordingly, it is obviously unfair and unreasonable.
Second, all Sharp TV products before entering the market, have to undergo a rigorous product quality testing, and obtained the national certification body - China Quality Certification Center issued by the China Compulsory Certification. In August 2017, AQSIQ Product quality checks, LCD-45SF460A Sharp TV test results for the qualified products.In addition, the Beijing three - the State Radio and Television Product Quality Supervision and Inspection Center (Beijing Te Ruite Detection Technology Services Co., Ltd.) test test, LCD-50NX100A and LCD-45SF460A are of acceptable quality.
Falsely false reports based on unilateral information that appear on the Internet without factual verification are fabricated and disseminated false facts without any factual basis and have seriously damaged Sharp's reputation, brand image and market order. People will defend Sharp's commercial reputation and business reputation through legal channels and reserve the right to pursue legal liability such as civil infringement and criminal liability of relevant units and personnel according to law.
We are very grateful to the media friends for their attention and welcome the media supervision. At the same time, we also hope that all media friends will respect the fact and report objectively and objectively. Let us work together to create a harmonious and healthy market environment.
Zhengzhou City, rich network of Electronic Technology Co., Ltd
November 8, 2017
Event Review:
On November 5, Mr. Xue purchased a Sharp LCD-50NX100A (hereinafter referred to as 50-inch) TV set with a price of 2999 yuan on the website of Jingdong on July 21, 2017 for redevelopment, and later purchased it on August 2 Sharp LCD-45SF460A priced at $ 1988 TV (hereinafter referred to as 45-inch) a Taiwan, was installed to inform the 50-inch TV can be demolished to install their own WiFi module, Mr. Xue found in the disassemble process 50-inch television exists Design flaw, then the two televisions will soon be sent to a third party testing company test found two products are unqualified. In this regard, Mr. Xue will Sharp TV manufacturer Yantai Fidelity Hua Precision Electronics Co., Ltd. v. The court, requesting the return of television Fees, testing, etc. At last weekend, Mr. Xue held a press conference in his own name in Beijing and announced to several media outlets that Sharp would sue Sharp.