Liu Qiangdong: AI is both a technology and a way of thinking

Jingdong Group Chairman and CEO Liu Qiang East delivered a keynote speech

On November 6, the first JDD-2017 Jingdong Financial Global Data Explorer Conference, co-hosted by Jingdong Finance and Sequoia Capital, officially opened the curtain in Beijing. Jingdong Finance holds the purpose of this conference to promote Jingdong Open spirit, connecting all parties, opening up and collaboration, exploring the infinite unknown of artificial intelligence, promoting the global smart financial development, and symbiotic living with partners.

Liu Qiangdong, Chairman and CEO of Jingdong Group, Chen Shengqiang, CEO of Jingdong Financial, Zhu Min, Dean of National Institute of Finance of Tsinghua University, Gao Wen, Academician of Chinese Academy of Engineering, Shen Nanpeng, Global Executive Partner of Sequoia Capital, Chairman of Council of International Artificial Intelligence Yang Qiang, Thomas de Sondholm, the father of TI, and Xu Xiaoping, founder of True Genetics, attended the conference, bringing together the world's top technical experts and leaders in the financial industry to focus on the application of artificial intelligence in the financial industry. The widespread impact of science and technology, academia, finance and investment has attracted thousands of guests.

Liu Qiangdong, chairman and CEO of Jingdong Group, made a speech at the JDD conference, saying that artificial intelligence is both a technology and a way of thinking, and that artificial intelligence can bring human beings not a catastrophe but a The world is getting better, the family is getting better, our streets are getting better, our cities are getting better, and we make more people engaged in heavy, dangerous, even physical, Injury to work, into no harm to the body, easy work.

The following is a speech record (abridged):

In order to avoid being hungry again in the speech stage, early in the morning, I deliberately ate a bowl of Longsao rice noodles (tone), which is China's largest rice noodle manufacturers, you can make breakfast in the morning.Why did you mention rice noodles? Last night Chatting with a state-owned enterprise leader and talking about everyone's busy work, he said that now he works 16 hours a day, and I say I work 16 hours a day and have a lot of exchanges.I found that in recent years, it is not only our private-owned enterprises At home, including countless state-owned enterprises, as well as the managers and leaders of the banks and financial institutions that we are here today, we all work very hard and why?

This is a time of opportunity only

I remembered that in 2007, when the company was still very small, as small as today's 1% .That year is the last year we held the entire group of staff year-end assembly, every employee participated in. I said One point of view, I say brothers, is the age where we are today. It is definitely the greatest one. Why? Because you can look forward for twenty years and then for twenty years, you can never find one that looks like today This period of 10 years has passed, and I believe that if another 10 years have passed, our country will be even more developed. By the time we come to this point, At that time, I firmly believed that the entire society, including technology, will continue to make progress. Every industry has a tremendous opportunity.

This is also an important reason why we are today fully engaged in the JDD Conference and at such a great time and great time we believe that it is only by holding a conference of global influence that we can unite our various partners. Our first session, I announced that from next year, the JDD Conference will be the highest level data conference of the entire Jingdong Group, including the entire financial, e-commerce, logistics, artificial intelligence and other departments will be involved, as well as our X Division this year Organized robotic challenge competition, I believe JDD will eventually become the world's influential technology festival.

This is an era of "tolerance, sharing and win-win development."

I think any one company, positioning is very important. When we were young, we always say that we are calves, full of impact .We often remember this, remember that, kill the industry, get rid of that industry .As we As the company grows bigger and bigger, and the industries we work on become more and more in-depth, we really need a huge ecosystem both from the global and from the entire country, so that the whole industry can be gradually healthy and sound, which is why we Four years ago, from the day we set up Jingdong Finance, we positioned Jingdong Finance as follows: We do not want to subvert who we do not want to kill. We are our allies and you are partners.

We want to combine our strengths with the advantages of the partners we are here today to work together to make the industry bigger and healthier. It is in the industry that provides us with the value of being a company and I think we have a great sense of accomplishment We do not think it is necessary to go all the way to the company, we need to get rid of the traditional industries to become a great company, the real great company can take care of the entire ecosystem, so we Jingdong will forever be your allies' partners As part of an ecosystem, we will never be an empire forever and never become a global or industry-controlled company.

This is an era of 'technology-enabled and efficiency-enhancing'

Jingdong Finance What is the value »To share a few figures, we Jingdong Finance started late, but too late also has the advantage, we have no burden, we can use the world's latest and most cutting-edge technology to build our foundation.So Jingdong Finance From the first day of its establishment, our technology is actually based on AI and technology, and all of our fields, including the entire financial industry in China and even the global application of artificial intelligence in finance, provide us with ideas. The first one is the level of financial control of Jingdong financial to what extent? Basically Jingdong financial risk control system is the use of depth learning, graph calculation, bio-probes and other artificial intelligence technology, to achieve no manual audit credit and lending , The bad debt ratio and the level of impairment are below the industry average of 50% .All the business partners who have cooperated with JD.com are mostly using our technology to do their job. We help banks improve the efficiency of credit review by more than 10 times, Passenger costs reduced by more than 70%.

Jingdong first made ABS is to solve the consumer finance and supply chain finance sources of funding and to build a complete system for this purpose. Later, we use this system as a basis, the introduction of 'asset securitization cloud platform' to effectively reduce The threshold of financing enterprises, the traditional way is the lowest 800 million, we can 200 million; financing costs have also been reduced by 1 to 3 points; asset securitization agency service efficiency, management efficiency at least 20 times the original 20 people live now can be a person.

Finally, I think my speech is "AI is both a technology and a way of thinking." We first set up the X business and what did the X business do? We focused on our future hardware, such as our unmanned warehouse. Jingdong's unmanned warehouse has been built in Shanghai and has been off-line for three years before being launched, which is the world's first large unmanned warehouse and is B to C. Perhaps many of our partners today Have visited unmanned warehouse, but do not forget, in the past all the unmanned warehouse around the world is basically to B, B to B mode, the production of a single day inside the warehouse is limited, but we built Unmanned warehouse is B to C, hundreds of thousands of single daily volume can be produced 24 hours a day, and a huge warehouse without one person, one hundred percent by the robot and artificial intelligence for system control.

I am not sure if there are any retailers from the retail industry today who have ever done any retail or brand development and know that the speed of inventory turnover is a lifeline for our brands and retailers. Today, we Jingdong has a nationwide presence With more than 500 logistics centers, the number of our warehouses has exceeded 5.3 million products, 5.3 million varieties and 500 logistics centers by the end of the second quarter of this year, so it is simply not realistic for them to manage their warehouses. Today we have nearly half the SKUs, 100% AI-based sales forecasting and sourcing, replenishment and highly complex three-tier logistics network management, which enabled us to achieve inventory turnover days of 5.3 million SKUs Only more than 30 days and we firmly believe that within three years, Jingdong in the world will have more than 800 logistics centers, we have more than 10 million SKU library management, but our goal is to put our inventory turnover Control the number of days in less than 20 days, because we only do this to be able to offer to our partners and our brands Huge supply chain value.

This is determined by the positioning of the day we established JD.com. What is our position? We position JD.com as an infrastructure service provider that uses technology to provide supply chain services to brand owners, so positioning is important, of course , We also have a unmanned vehicle, unmanned vehicles have been on the road test; we drones flying throughout the country, to yesterday has exceeded 170,000 hours of testing, the latest flight UAV can fly to 240 km. After the Spring Festival, the first heavy-duty UAV in Jingdong will undergo actual take-off test, and we plan to fly 500 to 1,000 kilometers of heavy UAV within the next three years and carry one to two tons of cargo In the long run, we expect our heavy drone to deliver more than 200,000 tons of loaded cargo.

Our delivery robot, at the National People's Congress, Tsinghua University and other colleges and universities, the earliest has been tested for nearly a year, we will begin next month in Beijing to achieve a hundred colleges and universities all use robot delivery, instead of We come with sales forecasts, inventory management, and external empowerment.Now we Jingdong logistics has been successfully achieved in the past the entire logistics system in China from 5.2 to reduce the average handling only move 2 times, the first Moved from our partners' warehouses to our huge logistics system and moved for the second time from Jingdong Logistics Center to our end-consumer home, meaning that the entire product range from factory to end consumer, we only have to move twice, This has brought tremendous contributions to our partners and society.

The application of science and technology can not be at the expense of humanistic consideration

Here I believe there will be friends think, then how to do your delivery? We not only X Division, also has Division Y, a year ago we also set up a Z plan, I believe that the Z plan is my speech today The theme is that I face artificial intelligence, not just what artificial intelligence can bring to human society, but also how we face artificial intelligence to solve the problems we face next.

Opportunities have always existed, and since the history of mankind, I have noticed that every time human technology has made great strides, no single technology has brought great catastrophe to mankind, such as nuclear technology. Today it is not just China, the United States, Japan , France, where huge nuclear power plants have been built in many parts of the world and I believe that in the future we will have more electricity coming from nuclear energy and nuclear energy will bring more peace to human beings. I remember reading a little story Is our Empress Dowager, the first time to our old Beijing Railway Station to see the train, Empress looked immediately after that, no, blow it, that this is a ghost, do not eat or drink pulled the sedan chair. The Empress Dowager always had to carry it by hand and found that the train would carry the sedan chair without eating and drinking, terrifying to blow it down, the most vivid and vivid example of opposition to technical progress.

Therefore, I have always been a very positive attitude towards all new technologies. I never think that advances in human technology will lead to the demise of mankind. I never think that artificial intelligence will one day kill humans, Of course, we are also thinking, what should we do? For example, on my way to the discovery of our haze in Beijing is still very serious, so I sincerely suggest that next year our JDD Assembly is not considered no longer in Beijing held to reduce a little pressure for our city, to a small city, we are all convenient cities, the central city to hold.

Back to Artificial Intelligence, I hope that we Jingdong development of artificial intelligence, in addition to continue to reduce the cost of our various industries, and constantly improve the efficiency of our various industries, and constantly improve our user experience, I also hope that artificial intelligence can make Every one of our employees, Jingdong, not only will not lose their job, but they will also be able to do a better job.I hope one day my brothers will not have to take the brunt of the scorching sun, the cold wind, the snow, Delivery on the street, my brothers can sit in the office, monitor millions of unmanned aerial vehicles and delivery robots across the country, as well as eight hundred logistic centers across the country, hundreds of thousands of unmanned vehicles, twenty-three thousand We still have a lot of manual monitoring, I believe this is not enough, what should I do? If you all have the experience of living abroad today, you will find that the gardener in the United States is a huge work, and we China No, it is not related to the fact that most of us in China do not have villas. I firmly believe that this kind of work can not be replaced by artificial intelligence. I do not think artificial intelligence can do it for a thousand years For the work of human artists, why can not we make our world a better place, the family becomes better, our streets become more beautiful, our city become more beautiful, we let more people engaged Heavy, dangerous, and even physical harm to the work, into no harm to the body, easy work.

This is our reflection on the impact of artificial intelligence on various industries, including the future social and economic structure and human resources structure. Because of today's limited time, on behalf of 150,000 brothers of the entire Jingdong Group, I would like to present to all of us today Partners, distinguished guests, experts and scholars welcome and thank you, thank you all, please continue to support us, thank you.

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