Samsung explained that in September last year issued a national security bulletin is tested, there is no fraud. The case did not sentence in court.
Samsung Note 7 spontaneous combustion of the main prosecution case
September 26, 2016, Mr. back to work in Guangzhou to buy a Samsung Note7 phone, just use 13 hours, this phone will spontaneous combustion, and burned him aside in the next computer.
October 18, 2016, the Ministry of Industry under the China Tel laboratory issued the test results of the phone: 'samples did not find external heating traces, the sample heat damage caused by the spontaneous combustion of the battery, the battery from the lower right corner of the position began to burn '.
Afterwards, Mr. back did not accept the Samsung side of the way, and the Samsung company to the Guangzhou Huangpu District People's Court.
In court, the plaintiff lawyer and Mr. back said that Samsung occurred in the foreign cell phone battery spontaneous situation, still insist on sales in China, and said the use of different suppliers, leading the plaintiff to believe and buy a Samsung product, 'we are not Asked to confirm the defect of the note product, we have to confirm that Samsung 's statement issued on September 2 and 29 constitutes fraud.
Samsung said that the plaintiff to submit evidence of authenticity, legitimacy are no objection, but the evidence of the relevance of the existence of dissent.As the Samsung National Bank version and the overseas version of the mobile phone battery is different from the existence of the defects are different November 10, 2016, the global synchronization recall the product, the whole process does not exist on the consumer fraud.
Note 7 spontaneous combustion makes Samsung mobile business hit
Last year, Samsung Note7 battery bombings continue to occur, leading Samsung to recall all Note 7 mobile phones and consumers have been compensated.
In early August 2016, as the Samsung flagship machine Note7 officially launched in the overseas, August 24, South Korea took place on the first Samsung Note7 mobile phone spontaneous combustion event; August 26, the country version of Samsung Note7 starting in Beijing; 2, Samsung announced the sale of Note7 mobile phone, and recall the United States, South Korea, Australia and other 10 countries and regions, a total of 2.5 million Note7 mobile phone; September 10, the US Federal Aviation Commission announced Note 7 included in the no-fly List. Subsequently, Japan, South Korea, China have announced similar regulations; October 10, including China, including all Note 7 recall, this flagship mobile phone out of the stage, ushered in a three-month accident investigation.
After several months of investigation and analysis, Samsung announced the results of the investigation on January 23, 2017. Samsung said the battery defect was the only cause of the spontaneous injection of Note 7 and acknowledged that the company was not able to detect the battery problem responsibility.
This will cause the Samsung mobile phone business suffered heavy losses, the industry will bring Samsung to bring at least 50 billion US dollars in losses, the brand will continue for a longer period of time in the economic losses, according to Samsung recall all the country's Note 7 measures and compensation Standard, Samsung recalled 190984 Taiwan Note 7, if the user choose a full refund, in accordance with its official guidance price of more than 5,000 yuan each, equivalent to 950 million yuan.In addition, the United States, South Korea, Australia and other 10 countries and The region's total recall of 2.5 million Note 7 mobile phone.
In the first half of 2017, Samsung mobile phone sales in the Chinese line under the line straight down 65.8%, only 447.6 million units, the average monthly shipments only in the first half of 2017, About 746,000 units, only about the equivalent of Apple's nearly 1/5.