Are AI likely to understand human feelings?

What do you think about the idea of ​​a robotic psychotherapist? The machine with EQ may be in the near future, and in the last few decades Artificial intelligence has been very good at reading human emotions.

But reading does not mean understanding.If the AI ​​can not experience a variety of emotions, they may really understand us? If not, then when we continue to rely on these machines, whether to put themselves in a greater risk In

The latest generation of AIs can learn from the growing data and have the ever-increasing processing power, which is more competitive than people in dealing with many things, and they can now recognize faces and turn face smudges into photos , To identify voice and play chess, and they deal with feelings, whether there is the same upgrade?

Identify criminals

More recently, some researchers have developed an AI that can identify a criminal by identifying facial features, which uses a Chinese ID card to perform a performance assessment, and the results are surprising. Overall, AI successfully identified 83% of the criminals, 6% of the innocent people mistaken for criminals, the overall accuracy rate approaching 90%.

This system is built using deep learning techniques, combining the depth of learning with the 'face rotation model' so that the AI ​​can recognize that the faces in the two pictures belong to a person if the picture angle and brightness are different.

Depth learning establishes a neural network consisting of tens of thousands of neurons distributed at different levels, each of which converts the input information into more abstract information, such as changing the face image into a series of directions and positions The process automatically highlights the need to complete a task of the most important information characteristics.

Taking into account the success of the depth of learning technology, if the criminals and ordinary people really have facial features between the difference, we may not be successful for the AI ​​they were surprised and open .This study suggests that the different face of the face There are three important information, one is the curvature of the nose and mouth (the average arc of the offender is 19.6% lower than the average person). One is the curvature of the upper lip (the average of the criminal is 23.4% higher than that of the ordinary person). The last is the distance of the eye Overall 5.6% less than ordinary people).

At first glance, this analysis seems to confirm an outdated argument that criminals can be identified by their physical characteristics, but this is not entirely true, and it should be noted that both data and humans are most The identity of the organs, lips related to the identity card is generally need to do not have any expression of the photographer, but it is likely AI still found people hidden emotions, while the human is likely to be unable to distinguish these emotions.

'Emotional calculation' of the magic

This is not the first time a computer has identified human feelings, and a field called 'emotional computing' has risen as early as a few years ago, and its theory holds that if we are to live in peace with the robot in the future, then these machines must Understand and provide appropriate feedback on human feelings, which is still an emerging field with great potential for development.

For example, the researchers have used facial expressions to find students who have encountered obstacles in computer classes, and AI is trained as a system that recognizes students' varying degrees of active participation or frustration, making it easier for learners to Where the most difficult to encounter.This technology can improve the network learning platform learning experience.

And another company called BeyondVerbal, uses our voice to judge our emotions, who have developed software that can analyze modulated sounds and find fixed patterns in human conversations, claiming that their software has more than 80 % Of the future, this technology may help us to identify the mood changes in autistic people.

Sony has even developed a robot that is capable of generating emotional ties with people, and there is not much information available on the project, but they mention that they are trying to combine hardware and services to provide people with different The emotional experience.

An AI with an EQ will bring many benefits, such as the ability to accompany people to accompany or help us solve more complex problems, but it also means that we need to face more ethical issues and risks.We can really think Is it true that we can only suggest that people are in the whole system to be Continue to upgrade and evaluate, to pay more attention to those who are considered by the AI ​​'suspect' people.

So what can we expect from the future of AI? Subjective topics like emotions and emotions are still a major obstacle to AI learning, one of which is the lack of high-quality data, for example, AI can understand what is ironic It is difficult, because in a context is ironic, in another context may be really praised.

However, as mentioned above, the total amount of data for AI learning and its processing capacity is growing, so it is likely that AI will be able to identify a variety of emotions over the next few decades, but they can Do you really feel the mood? Different schools have different views, even if they can, can only be part of human emotions, and can not have all the human emotions AI, we are still a little bit of their care.

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