At present, when the corn harvest season, Anhui Suzhou farmer hand Master Li Zhongke Heavy-duty CC40 corn machine has been working at full capacity for many days, in order to ensure the machine can be long-term operation, taking advantage of the rest, Master Li prepared to carry out a comprehensive maintenance of the machine Unlike previous years, this year 's master Li only to the Zoomlion agricultural service micro - mail platform to send a few pictures, the timely access to the corresponding services.
Zoomlion: remote intelligent diagnosis help Sanqiu service 'to speed up'
When the master Li took out the phone, the need to repair the part of the photo sent to the Zoomlion agricultural service WeChat platform, and a brief description of these maintenance pictures will soon appear in the Zoomlion Agricultural Machinery Service Information Center of the big screen On the number of agricultural machinery engineers need to maintain the maintenance of the site one by one analysis, and soon took out the system solutions.
Then, the information center of the customer service personnel into the WeChat dispatch system, linked to the local team in the master Li team, and maintenance solutions sent to the service team. Not half an hour, the service team arrived at the master Li , According to the program provided by the background of the master of the machine for the maintenance of the master, and the use of equipment and master Li to communicate and communicate.
Zoomlion: remote intelligent diagnosis help Sanqiu service 'to speed up'
Less than two hours, Lee master of the corn machine on the completion of maintenance. Look at the state of the machine, Lee master Xiaohe He said: 'CC40 corn machine performance is good, no fault, I have harvested 500 acres. WeChat service, so that communication is more accurate, convenient, faster response time.There are such a good product and after-sales service, of course, buy agricultural machinery Zoomweight!
